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Fabrycate customer care

Privacy Policy

Information handled with a clear purpose.

Who we are

Fabrycate operates fabrycate.shop. Our address is Lieu-Dit La Brunerie, 14380 Mesnil-Clinchamps, France. Contact [email protected] about this policy or your personal information.

Information you provide

Depending on the services you use, we may receive contact details, delivery and billing addresses, telephone numbers, selected products, order and transaction references, and information you provide when seeking customer support. Payment information may be handled by the payment processor used for the relevant transaction.

How information is used

We use information as necessary to respond to requests, process and fulfill orders, arrange delivery, provide customer service, manage returns and refunds, maintain our website and meet applicable obligations.

Service Providers and Partners

We may share information with trusted service providers, such as payment processors, delivery companies, hosting providers, and customer support providers, as necessary to fulfill orders, process payments, or provide other requested services. We may also disclose information where required by applicable law or to address legal claims.

Browser storage and website access

Our store uses local browser storage to remember the contents of your shopping bag between visits. It does not include payment card details. Hosting infrastructure may process technical information needed to serve the website. We do not add marketing analytics or advertising trackers to this store. See our Cookie Policy for the browser storage we use.

Retention and your choices

We retain personal information as needed for its purposes and applicable obligations. Depending on applicable law, you may request access, correction or deletion, or exercise other available data rights by emailing [email protected]. Requests are considered in accordance with applicable requirements.

International handling

Fabrycate is based in France and serves customers in the United States. Providing the requested services may involve handling information across borders, subject to applicable data protection requirements.

Policy updates

This policy may be updated to reflect changes in our services or applicable requirements. The policy published on this page describes our approach.

Need assistance? [email protected]